Privacy Policy

JT's Heating Cooling & Plumbing (“JT’s,” “we”) is an owner-operated HVAC and plumbing business in Grand Rapids, Michigan. This page explains how we handle information you send us through this website.

What we collect

When you use the booking or contact form, we receive the details you submit — typically your name, phone number, email, ZIP code, address, a description of the job, and any photos you attach. Phone calls and texts to (616) 840-3105 are handled directly by JT.

How we use it

We use that information only to respond to your request, schedule a visit, and follow up about the work. We do not sell your information or use it for third-party marketing.

Who sees it

Form submissions are delivered to JT through our form provider so we can read and reply. We do not share your information except as needed to complete the job you asked for, or if the law requires it.

How long we keep it

We keep contact and job details as long as needed to serve you and keep normal business records. You can ask us to update or delete information we hold by calling (616) 840-3105.

Questions

Call (616) 840-3105 or use the contact form.